B&W Ctouch Schedules not working

I have schedules in the B&W that at certain times simply display another screen such as "Sunset is at 5:05pm today". None of these schedules actually work on the touch screen, but if the laptop is left on in PICED, the alarm goes off, and it goes to the correct page.

I have checked in the touch screen to make sure all schedules are enabled, and they are.

Is there something weird about schedules that dont turn loads on/off, but simply have an alarm, and display another screen?

 

This should work. Send your project archive to CIS Tech Support with details of the problem.

 

Whats the best address to send it to them?

Thanks

 

See http://www2.clipsal.com/cis/technical/technical_support

 

The problem is that when you download a repeat day schedule (for example, one which is to occur every 14 days) and the day you download it is the day that it is due, then the schedule will not occur until the next time.

The fix for now is to edit the schedule day of the month in black and white C-Touch. It will show the *next* time it is due, rather than today's date. Change it to today's date and it will work from then on.