B&W Touchscreen firmware download

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by florence, Nov 27, 2007.

  1. florence

    florence

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    Heeeeeeeelp
    One of my customers has just attempted a firmware download to a B&W touchscreen, during the download his installation suffered a power failure. The result is a touchscreen that is "dead", except for a continuous clicking sound.
    What do we do now to get it back up and running?:(
     
    florence, Nov 27, 2007
    #1
  2. florence

    Mark

    Joined:
    Oct 28, 2004
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    Location:
    Grenoble, France
    Clicking!

    Hi Florence,

    The 5000CT will tick when its application firmware is corrupt, but the monitor (little bit of firmware that talks to PICED) is still intact. This is exactly as expected if power is removed during firmware upgrade.
    It's not a problem though, the unit is still fine. Just download the firmware again.

    Cheers,
    Mark.
     
    Mark, Nov 27, 2007
    #2
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