Cant connect to Colour Ctouch

This has happened a few times,
so hopefully posting it will help some others out there.

We have had a few calls from people trying to connect to their
Colour C-Touch unit via the "direct connect" method and having problems.

This specific problem is that the "Find the c-Touch wizard " continually
returns back to the "looking for ctouch" screen and that the IP number
offered between the wizard and the C-Touch unit are nothing alike.

In both instances it was found that when the wizard prompted the
programmer to select their network adaptor from the "available adaptors
list", the programmer had selected their "wireless network" adaptor.

Once they had correctly selected their "wired" ethernet adaptor,
(adjustable in the CTCclient.exe transfer utility), the unit was then
found by the wizard.

 

Just to expand on Brett's work, the adapters can be selected on the CTC client by going to view and then selecting options.