Cgate error messages - Should I worry

Discussion in 'C-Bus Toolkit and C-Gate Software' started by CABrouwes, Mar 28, 2014.

  1. CABrouwes

    CABrouwes

    Joined:
    Apr 25, 2009
    Messages:
    86
    Likes Received:
    2
    Location:
    New York Area
    My cbus installation has been working well for several years.
    I was recently experimenting with running cgate directly from a windows prompt (connecting through a CNI) in the context of looking for a way to integrate my cbus system with another system.
    I noticed a large number of error messages. As said earlier, everything seems to be working well and my question is whether I should be worried or I can continue building my solution! Perhaps you might have some idea on how to dig further into the root cause of the errors.
    By the way I ran the stability test and 3 units are marginal out of 70. Nothing else seemed out of order.
    Thanks for your advice

    Here are the error messages on the java console (please note I deleted the normal messages from the listing):

    20140328-104023 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown SAL command: 02630F4FCF
    20140328-104023 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown cbus response: 02630F4FCF
    20140328-104102 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown response: 793C79A379A5019B019A015A42CF
    20140328-104102 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown cbus response: 793C79A379A5019B019A015A42CF
    20140328-104103 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 bad SAL label message (incomplete): 7997B3CF
    20140328-104103 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown cbus response: 7997B3CF
    20140328-104103 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 bad SAL label message (incomplete): 7997B3CF
    20140328-104103 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 unknown cbus response: 7997B3CF
    20140328-104103 824 //11FG/254/56 c2259400-98b4-1031-9833-98dda8e6db60 bad SAL label message (incomplete): 799CAECF
     
    CABrouwes, Mar 28, 2014
    #1
  2. CABrouwes

    daniel C-Busser Moderator

    Joined:
    Jul 26, 2004
    Messages:
    770
    Likes Received:
    21
    Location:
    Adelaide
    Hi CABrouwes, these don't look like properly formed C-Bus messages. Are they coming from the other system?

    The last 2 bytes are always xxCF (ie. 4FCF, 42CF, B3CF, AECF). If you removed these two bytes from the end of each message they would become valid messages.
     
    daniel, Mar 30, 2014
    #2
  3. CABrouwes

    CABrouwes

    Joined:
    Apr 25, 2009
    Messages:
    86
    Likes Received:
    2
    Location:
    New York Area
    Thanks for your reply. I guess this suggests a recurrent issue with a specific unit rather than a broad communication issue on the bus. These messages come from my the working Cbus installation.
    Is there anyway to figure our which unit sends them ? for example assuming the CF is redundant, what do these messages say ? Btw, I only showed the errors on the lighting application. I see similar errors on the HVAC application.
     
    CABrouwes, Mar 31, 2014
    #3
  4. CABrouwes

    daniel C-Busser Moderator

    Joined:
    Jul 26, 2004
    Messages:
    770
    Likes Received:
    21
    Location:
    Adelaide
    They are just lighting ON, OFF, RAMP messages. I agree with you that these look like deliberate messages; not due to comms issues. You haven't given much detail on your setup, so this could be caused by any number of things. What percentage of the messages are malformed? All or only some of them? Are there any third-party C-Bus Enabled devices or software? Any CTouch, PAC or S+ logic code that may be constructing raw messages? Any "middle man" devices on the ethernet network that may be modifying packets?
     
    daniel, Mar 31, 2014
    #4
  5. CABrouwes

    CABrouwes

    Joined:
    Apr 25, 2009
    Messages:
    86
    Likes Received:
    2
    Location:
    New York Area
    I have more than 65 units on my system which include one wired and one wireless network. They are all Schneider products. They include one Mark II, one wiser, one additional CNI and one wireless bridge. I was hoping the error message could tell the culprit and avoid testing the entire network. I know of two problematic units, so I will start with them first. A temperature sensor is showing a voltage of 0.5V since it was out of the box, I always assumed the problem was with the voltage sensor since the unit is otherwise working. Also, the wireless bridge has become MIA on the toolkit but it still performs it function. The frequency of the error messages is high, at least a few every minute, that suggests they come either from the Mark, the wiser, one of the thermostats or from a sensor. These are the only units supposed to send messages with such frequency. I will put them offline one at the time and see if the error messages continue. Btw way, the system works well nevertheless , only the wireless units turn off/on sometimes for no reason, that says something about the resilience of the c-bus !
     
    CABrouwes, Apr 1, 2014
    #5
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.