CNI- C-Bus network problems

Hi Im very new to c-bus and only have basic training so might be overlooking something but wondering if anyone can help?

I can connect to the wiser via wireless though the standard ip 192.168.2.1 but it says its in transparent mode and has a cross through the c-bus connection on the top right of the page.

It seems that the cni on my wiser can't connect to the cbus network. When i try to acces it through toolkit it says

'PCI failed to restart. Unable to open network'.

I have tried connecting straight to the cni by removing the bus and changing the ip to 192.168.2.2 in tool kit but still no luck. The LAN light on the CNI is green and the C-BUS light seems to have a green light in the background and flashes red. I have tried running a tempory cable back to the board incase the c-bus network cable is damaged in the wall but still the same outcome. It is only about 2 months old and has been working fine untill now.

The rest of the network is working fine.

 

Ok first up.. Be calm..

Plug everything back the way you had it.. In a web browser go to 192.168.2.2.. This should give you a page for the cni and will tell you if its seeing cbus etc.. Report back..

Who programmed the wiser for you?

Cheers..

 

yer did that

Description: CNI Mk 2
Project: DANBON
Part name: WISER
C-Bus status: Not responding since 2 hours ago
Network voltage: Unknown
IP Address: 192.168.2.2
Netmask: 255.255.255.0
Gateway: 192.168.2.1
TCP Port: 10001
Unit Address: 036
MAC Address: 00:17D:01:15:56
Serial Number: 001007642165
C-Bus Firmware: 5.4.00
Ethernet Firmware: 1.1.1
Hardware variant: Inline

i programmed it myself with help from a mate and a bit or trial and error. It was working fine and i was able to switch things via the web browser ip and via my i phone then one day it just stopped working. I was still able to connect to the wiser but it just wouldn't switch anything.

 

Very strange for it to have just stopped responding without a trigger of some sort.. Are you sure you didnt do anything on the cbucs network or piced project around the time it stopped??

I myself had the same thing happen a few weeks ago.. After a lot of time and mucking around it was a bug in the piced project which had shown up after upgrading to the latest piced..

In order to resolve i tried everything, firmware, old version piced, new hardware with no result.. Ended up starting a new piced project, dropped that in and problem gone..

Might be worth trying..

Cheers..

 

yer no luck

see the word cbus with the cross through it below? Makes me think there might be something wrong with the cni because it doesn't seem to be able to connect to the network

 

oh and yer i hadn't made any changes for a while

thanks for your ideas

 

The CNI is stating that it is not connected to C-Bus.

 

yer i thought that was the case, so does that mean there must be something wrong with the cni? as i did try running a temp cable back to the board to make sure it wasnt damaged in the wall

 

Strange.. Exactly same as what my problem was..

You could try not using the wiser busbar.. Also go through and 100% check that everywhere that refers to the cni has correct ip address in it.. ip utility, piced, wiser router gui, etc..

If you disconnect the wisers power and let it reboot does it allow you to access and control cbus for a breif period (about 30-60 seconds) before going into 'no cbus' mode?

Cheers..

 

Your CNI is no longer connected to C-Bus. Is the C-Bus light on the front on? What colour and flash pattern is it?

If it's not on, check the C-Bus connection, maybe try tightening the screw terminals. If that doesn't fix it, try connecting a key unit in place of the CNI to make sure your cable is good.

 

The LAN light on the CNI is green and the C-BUS light seems to have a green light in the background and flashes red.
i have tried removing the bus and the lights stay the same. i have chechked the connection and it is fine and have also run a temp cable to the wiser from the board and still no luck.
i dont have any other pc interface atm so ill have to track myn down and connect a switch but im thinking the problem is with the cni


i cant connect after a rebot of the wiser either

 

Is it a steady flash, or an occasional blip?

Are you saying that you removed the C-Bus connection and the C-Bus light stays on?

 

it's a quick flash/blip and is constant

no, i mean when i removed the bus and power up the cni only (to connect directly to the cni) the lights are the same, and they stay the same when there is no power on the cni (must be powerd by the cbus net work) but the lights go out when i remove the cbus network cable

 

Is the short blip occurring every 4 seconds? If it is then it sounds like everything's OK, and yet it's still reporting "C-Bus status: Not responding" on the web page?

 

no the blips occur alot faster than that, they are very close together

 

OK that sounds like there is a problem with your C-Bus network or connection, do other parts of your network operate correctly? if you can find your other PCI and connect with Toolkit that might help us determine the problem.

 

the rest of the network works perfectly

i just connect through my serial pci and i can see the wiser through tool kit on the network and i can ping it and it exists in the data base also

 

have had the same problems as Dan for the last two wisers. C-bus network has been running fine at two premises, the wiser has been playing up numerous of times.

The wiser CNI is on the C-bus network, rebooting doesn't clear up anything, and the wiser CNI connects intermiddently. I've noticed the CNI netmask is sometimes sets itself to nothing even though it has been set (ip address and other settings remain the same). Lights on the CNI are constantly the same as Dan described. Current wiser is running the latest firmware.

The wiser we have on another project that has the old firmware runs perfect, just the last two wisers with the latest firmware I have noticed the CNI just loses it's connections to the C-bus, most of the time it works out of the box and setup after a week or so, connection is lost to the C-bus side. Already have had the wiser swapped over once (new one worked fine but now back to the same state as the previous one) Firmware versions were the last two released. (wisers used are on option B).

Any thoughts would be great, I think this is the same problem that Dan is also having

 

Hi Joshl,

The problem Dan was having causes permanent failure of the CNI. If you are only having intermittent failures then it is not the same issue as Dan. Can you confirm for me if the CNI sometimes works again or if it is a permanent failure?

 

At this point in time it is permanent. It was intermittent previously has gotten worse :/