Color Touch

Wondering what could be problem with touch screen. Installed new colour screen about two weeks ago everything working beautiful. Got home from work today and found touch screen is blank ( Black Screen ) blue indicator light on only. Touch screen it beeps but no picture or c-bus operation. All sceenes stored within still work from remote triggering but no screen. Any assistance would be much appreciated.

 

I assume you have cycled the power on/off to the unit???

Maybe the timeout page is set to a page that has no, {link to page} buttons, or graphics.

 

Tried turning unit on and off still same screen. Also tried leaving unit turned off overnight, when turned back on still same situation. Tried to do a reprogramme of touch screen but still no screen. Any other suggestions.

 

It sounds to me like a hardware failure. I assume that when you power cycle it, nothing gets displayed on the screen at any stage ?

 

That is correct the screen stays the same no matter what I try.

 

I think you will need to get the unit swapped for another one. This is almost certainly a hardware problem.