colour touch screen crash

Discussion in 'C-Touch/HomeGate/SchedulePlus/PICED Software' started by ian rockett, Mar 21, 2011.

  1. ian rockett

    ian rockett

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    I removed the flash card to get an updated one the new card has been installed but the screen shows no sign of life. any ideas.......
     
    ian rockett, Mar 21, 2011
    #1
  2. ian rockett

    Newman

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    The most likely cause is an incorrectl inserted flash card. Check that it has been inserted correctly. I'd also inspect the pins for signs of damage.

    Have you tried re-inserting the original flash card?
     
    Newman, Mar 21, 2011
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  3. ian rockett

    ian rockett

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    crash

    we copied a more up to date card from another screen and both screens have gone down. We have been sent new cards and they still don't work. Pins look ok on both screens.
     
    ian rockett, Mar 22, 2011
    #3
  4. ian rockett

    ashleigh Moderator

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    When you insert the card it is very easy to get it to go in the hole but not into the actual card slot. The alignment is tricky. You will most likely find that if inserted properly the card is hard up against the plastic cover - on one side only. I think from memory its the screen side.

    If you copy cards then there are some BIG gotchas. You must use an SD card reader on a window NT machine. The destination card MUST be pre-formatted to use NTFS (this is not the default, and doing it is quite difficult). And you must copy all files including system and hidden files.
     
    ashleigh, Mar 22, 2011
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  5. ian rockett

    ian rockett

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    ok I have 2 new flash cards 1 for each screen.neither work. I left 1 of the screens connected to the power just incase it boots up. after a while there is a screeching noise from the screen then it stops. There are no lights on except when I connect the power for a brief second on the RJ45 socket on the rear,
     
    ian rockett, Mar 30, 2011
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  6. ian rockett

    Newman

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    Have you checked the things we have asked you to check?
     
    Newman, Mar 30, 2011
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  7. ian rockett

    ian rockett

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    colour touch

    Ok found the problem with my screen the power supply has gone down. Have ordered a new one problem now is I need an adapter to be able to use it on an old screen. Mine has a 4 pin plug. can anyone help.
     
    ian rockett, Jun 20, 2011
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  8. ian rockett

    MikeEco

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    You need to order a mark one power supply, there is a conversion kit available but not the best solution.
     
    MikeEco, Jun 21, 2011
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