Hi Guys, I have a wiser and 2 ctc's, and am having issues connecting to them remotley. I can remotley connect to wiser and see that the ctc's are online but am unable to download to them. Give a authorisation error. I have set a 4 digit number for the remote connect password. Does it need to be longer? Anything I should check? Tried to get customer to change the password on touch screen but there is not option to do this as it is blanked out...