First my thnks to ashleigh for the support. Dear friends, We had an installation of C-Bus system using DALI Gateway with DALI lights, DALI lights are operating through C_Bus NEO series switch, we are unable to dim up and down as normal. Its going suddenly to full bright and then to the position as how much we pressed. we cannot control the dim up and dim down as normally. with touch screen using slider its working. please help us to solve this issue, we know there is some small mistake in programming from our side but could not find the solution for last one week. waiting for your reply thanks & regards Bijoy K R Sr.sales Engineer TISSCO- ESD DOHA QATAR 00974 5772985