Dali Issues

We have had a DALI lighting system in a commercial project running for 2 years now and are getting a lot of ballast failures. My issue is on commissioning new ballasts giving them a new address some of the working ballasts do not scan properly. What happens then is the new ballasts can be addressed with an address that is already in use. I have had the address 00 on 3 seperate ballasts on one network. A couple off times Ive had to readress the whole network. Ive been using Windim software on Tridonic ballasts. Can anyone give some ideas about this and recomend some software that actually works and you can address a ballast with an address you want instead of what the software sees as the next available address. Peole also find it ahrd to beleive that to change or move one light you need a programmer, DSI seemed so much easier
all help appreciated

 

Unfortunately there is no point in the commissioning that you can give new ballasts the address you want from the word go. But once you have given all the ballasts addresses you can go back and change them with ConfigTool. It's far easier to use than windim.

If you have more than one ballast with the same address you need to unplug one, readdress the unit that is on the address to something else. If you have more than two ballasts with this problem unplug until you only have one left with the address and plug them back in one at a time.
Time consuming?? Yes. Annoying?? Yes. But it does get you past the problem with out having to re do the whole network over and over.