Dead colum of pixels on a DLT

Discussion in 'C-Bus Wired Hardware' started by fleetz, Sep 21, 2010.

  1. fleetz

    fleetz

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    Just got 3 new DLT 5085 off ebay for a mates reno. They are factory sealed units all with manufacture dates of Sept 2009. All work perfectly with the exception one has a vertical colum of pixels missing.

    I have reset the unit, powered it up and down etc etc and it definitely has a repeatable colum of pixels missising.

    What is the situation in this case with regard to warranty? Given they were manufactured in Sept 2009 wouldn't they still be under warranty. I bought them from a couple that had them left over from a large house they recently built. I have asked them for a reciept which they tried hard to find for me but were not successful. I paid nearly $300 each which I thought was a fair price for them given they are new.

    Appreciate some guidance.

    Regards,

    Fleetz
     
    fleetz, Sep 21, 2010
    #1
  2. fleetz

    ashleigh Moderator

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    Talk to your local sales rep. If you are in FNQ then talk to the chaps in Townsville.

    Its busted, and should be replaced. It's inside the warrantee period so SHOULD be no big deal.
     
    ashleigh, Sep 22, 2010
    #2
  3. fleetz

    fleetz

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    Thanks Ashleigh.....Great advise, will do.

    Regards,

    Flletz
     
    fleetz, Sep 23, 2010
    #3
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