eDLTs dead

Discussion in 'General Discussion' started by Coastal, Jun 29, 2023.

  1. Coastal

    Coastal

    Joined:
    Jun 13, 2023
    Messages:
    2
    Likes Received:
    0
    Location:
    Australia
    Hi all,
    I have two eDLTs that have a dead screen.
    I can see them on the network in toolkit (1.16.0), as they show up as being alive on the network.
    When I try to make a change to them, once I click 'apply', I get an error message: 'an error happened when saving to unit.

    I have not tried to upgrade their firmware - it is 5-5-00.
    Does anybody have a fix for this?
    These are not cheap to replace.

    Thanks in advance
    Dave
     
    Coastal, Jun 29, 2023
    #1
  2. Coastal

    bmerrick

    Joined:
    Jun 13, 2007
    Messages:
    435
    Likes Received:
    35
    Location:
    Sydney
    Hi Dave,

    Worth a try.

    Upgrade the firmware on one.

    If you can then after write to the unit, change the screen foreground and background colour to something other than the defaults eg. Red on Green, Re-power the switch then change back to your original screen colour choice.

    This procedure has fixed many with the same issue that Ive seen.

    Good Luck,

    Brad
     
    Last edited: Jun 29, 2023
    bmerrick, Jun 29, 2023
    #2
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.