FW 1.17.0 - visualisations stopped working

Discussion in 'C-Bus Automation Controllers' started by daniel, Aug 20, 2024.

  1. daniel

    daniel C-Busser Moderator

    Joined:
    Jul 26, 2004
    Messages:
    769
    Likes Received:
    21
    Location:
    Adelaide
    Hiya, I upgraded a 5500NAC from 1.0.8 to the latest firmware 1.17.0. Now /scada-vis shows a completely blank page. Meanwhile /scada-main remains fully functional and reflects the new firmware version as expected.

    Any tips to fix this? Thanks!
     
    daniel, Aug 20, 2024
    #1
  2. daniel

    Pie Boy

    Joined:
    Nov 21, 2012
    Messages:
    249
    Likes Received:
    31
    Location:
    New Zealand
    Try Clearing browser cache ? Cntrl plus f5 should do it I think, depending on what web browser you use.
     
    Pie Boy, Aug 20, 2024
    #2
  3. daniel

    daniel C-Busser Moderator

    Joined:
    Jul 26, 2004
    Messages:
    769
    Likes Received:
    21
    Location:
    Adelaide
    Thanks for the tip Pie Boy. I tried clearing the cache but no joy.

    I found that it actually does load the page so it's not an access issue, simply a visibility issue. Here is the first and most interesting looking part of view-source. There's more of course, a whole pile of divs, I just left them out for brevity.

    HTML:
    <!DOCTYPE HTML>
    <html>
    <head>
    <title>5500NAC  - Visualization</title>
    <meta http-equiv="content-type" content="text/html; charset=utf-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
    <meta name="mobile-web-app-capable" content="yes">
    <meta name="apple-mobile-web-app-capable" content="yes">
    <meta name="apple-mobile-web-app-status-bar-style" content="black-translucent">
    <script type="text/javascript" src="/scada/vis/jquery.js.gz?version=1.17.0"></script>
    <script type="text/javascript">
    var Globals = {
    config: {"nopassword":"1","brand":"5500NAC","version":"1.17.0","logobjects":"1000","loglogs":"200","homepage":"usermode",".name":"core","autorange":"1\/1\/1","tabsize":"2","authdays":"30","time":1724277209,"authsave":"1","visswipe":"1","fullscreen":"2","model":"i.MX28 LM2i Lorax\u0000","visdimopacity":"80","cbus_cniac_enable":"1","logerrors":"200","styling":"clipsal","useralerts":"1","cbus_cniac_port":"10001","remotegrpfilter":"1","autoadd":"1","cbus_network_id":"254",".type":"core","fullversion":"1.17.0, hw v1.0","appsauth":"0","firstday":1,".anonymous":false,"userauth":"1","language":"","updatetime":"1724277208.18402","visanim":"","visframe":1,"perpage":"25","autorangevirtual":"32\/1\/1","cbus_dev_description":"5500NAC","viscenter":"2","visdark":"0","logpolicy":"accept","hidehomebtn":"0","visautogrow":"0","logalerts":"200","visnoanim":"0","remote":"1"},
    updateTime: '1724277208.18402',
    localrequest: true,
    user: null,
    cbus: true
    };
    </script>
    <script type="text/javascript" src="/scada/resources/language.js.gz?version=1.17.0"></script>
     
    daniel, Aug 21, 2024
    #3
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.