I have an Atco TM50 transformer connected to my GIU from a remote location on my property. The power source to the transformer is different to that into the house so I use this to let me know if the power is on (as it runs, amongst other things, my Biolytix (worm) waste system. Homegate shows me a status indicator letting me know if the group is active , just Green for Ok (ie: there is voltage), Red for problem (0 voltage - circuit/power/is off). All this works fine. My query is that when I look at the level of the GA from a 'Show Current Level' in the Channel tab or the GA assigned to the channel, it reads as only 48 (19%) despite the fact that the voltage from the transformer is rated as 12v (and as measured from my multimeter is 14v) - this measurement is at the GIU so there is no loss over the cable. I have the channel on the GIU set to input type 0-20v. Am I missing something obvious - I would have thought it should read 14/20 = 178 = 70%. Again no big deal as effectively I'm only interested in whether there is power or not but it would be nice to know why the reading doesn't seem correct.