Installing new unit

I have been using C-Bus for a while now and have never encountered this problem, it has always been a little tempromental at times but always pulls through. However now i have encountered a problem i cannot fix.

I have connected a new device and have gone to install the new unit and i get no response. This had only ever happened when i coud not see the local network but i can view the local network and the device is present on it.

An urgent response will be much appreciated.

 

Could you elaborate a little?

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Thank you but the problem has just been established. It is the first time that we have had to use bridges and there was a network conflict through that, nothing to do with comm ports as first thought.

Regards,
Nick