Locked CBus PCI

I have a 5500 PCI that was plugged into a Concept control panel. I now cannot communicate with it from my PC. It is visible when connecting with another PCI, does anyone know if I can reset it, or does it have to go back to CIS. I remember vaguely that you can send it a string, but cannot remember what the string was. Have tried to set mode of PCI using diagnostic software, but no joy.

 

A bit of info and a solution here

 

Ok,
So I read that post during the week, and then tried setting mode of PCI, but did not seem to work. I select the unit address at the prompt, leave the default settings in the interface options 1 box ( the interface options 3 is unselectable ), ok and it sends the unlock string, replies stores and acknowledges. Then I try to connect through PCI and no response.

Am i going about this the correct way, or is there another process to go through?

 

I think we're getting a bit side tracked here, we're talking about a PCI not a Telephone Interface.

Unfortunatly there is not much CIS can do to rectify the problem, becuase the fix requires a C-Bus protocol string (which is something that cant be given out without appropriate proceedures).

For people who deal with C-Bus and Concept, I would recommed that you purched 2 seperate PCI's. One dedicated for C-Bus and the other for Concept.

However if you sent the PCI into CIS im sure someone there can plug in the "magic code" to fix it for you.

Vai

 

Thats exactly right, it is a PCI. I have it left over from doing testing with a concept panel from a few years back, but now want to use it as a portable PCI, but need it unlocked first. Is there anywhere/anyone in NZ that can plug the magic unlock code into it? I am in contact with ECO systems, who I have been told are the only recognised Clipsal Intergrators in the country. Could they be given the code to unlock for me?

 

You still can use the PCI with your CBus software if you set the baud rate in your computer to 1200. I'm not sure if you can change the baud rate in Toolkit but it definitely works with the old software. It will be slower but it will work.

 

Will try that then, so does that mean that the concept changes the PCI baud to 1200, as well as the telephone interface, but only the telephone interface can be reset via diagnostic software?

 

When you say "Telephone Interface" do you mean the CBTI? I'm pretty sure you can't change the baud rate (well not for PCI operation). And repowering the CBTI should reset it to 9600 baud.

The PCI can fixed, but it appears we haben't released the software to do it yet (looking at the downloads page) i will talk to the people invloved.

 

Thanks for the investigation,
I tried setting the baud rate down to 1200 to talk to the 5500PCI from V2, but still no joy, actually tried all the different baud rates, but didn't give me anything. So does what the concept actually change the baud rate, lock the com port or reconfigure it completely?

 

The concept panel changes the baud rate down to 1200. Not sure of any other changes it may make (the PCI has various "modes" it can operate in), but you should be able to talk to it with V2 at 1200 baud.

 

Thanks, will try again.
And if I still cannot, do I wait for you to come back about the fix that may be available?

 

Ashleigh, I will send you a PM regarding this.

Cheers

Rohan

 

For the benefit of those people integrating C-Bus with a Concept alarm panel, the next release of Concept firmware (currently 6.3 beta, probably 6.4 release) will allow the baud rate to be selectable, and not fixed at 1200 bps.

This of course means you can set it to 9600 bps and not affect the ability of the PCI to be used for other tasks if desired.

This release could also be used to reset a previously changed PCI from 1200 back to 9600.

Cheers

Rohan