New Wiser security camera's

Discussion in 'C-Bus Wiser 1 Controller' started by wappinghigh, Oct 15, 2011.

  1. wappinghigh

    wappinghigh

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    Last edited by a moderator: Oct 15, 2011
    wappinghigh, Oct 15, 2011
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  2. wappinghigh

    DarylMc

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    Which camera?
     
    DarylMc, Oct 15, 2011
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  3. wappinghigh

    wappinghigh

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    wappinghigh, Oct 15, 2011
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  4. wappinghigh

    DarylMc

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    Ok 5200/IP633.
    I don't know if it is released yet but that adds a bit of weight to your comment on updating the CIS web site.
    This one looks similar but I would make sure it's the same firmware before using it's manual for information.
    http://www.sparklan.com/product.php?func=view&prod_id=6
     
    DarylMc, Oct 15, 2011
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  5. wappinghigh

    DarylMc

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    The wiser site you sent me has the manual.
    CBus needs a JPEG image and since they are selling it that should work for CBus.
    The software you are looking at says it supports MJPEG so should be fine to manually setup camera.
    http://www.bensoftware.com/securityspy/manual/#i2request
     
    Last edited by a moderator: Oct 15, 2011
    DarylMc, Oct 15, 2011
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  6. wappinghigh

    Darren Senior Member

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    MJPEG is not what you want if using a web cam with Wiser. You need a camera which can serve up single JPEG images.
     
    Darren, Oct 16, 2011
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  7. wappinghigh

    wappinghigh

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    It's a dedicated camera for the Wiser..so it must work with it...
     
    wappinghigh, Oct 16, 2011
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  8. wappinghigh

    DarylMc

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    DarylMc, Oct 16, 2011
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  9. wappinghigh

    NickD Moderator

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    I think there is some confusion within the marketing camp.

    They seem to have latched onto the term "MJPEG" as being something that's a required feature for a camera to be used with Wiser, but it is NOT!

    As darren points out (and has been pointed out numerous other times here), the Wiser needs a camera with a URL that provides a *static* JPEG, and also requires that there be no authentication.

    The camera originally mentioned is chosen to work with Wiser... the fact that it can also do MJPEG is incidental, and hyping this in the marketing just seems to be adding to the confusion :(

    Nick
     
    NickD, Oct 17, 2011
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  10. wappinghigh

    wappinghigh

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    Yeh..but it's a big plus..for me..I might buy a couple now, because it looks like it will work with security spy. I'll report back once I've tested it :)
     
    wappinghigh, Oct 17, 2011
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  11. wappinghigh

    wappinghigh

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    Ok. I couldn't quite get it working..

    Images flashed up in Security Spy, then disappeared..

    I would buy these cameras if I new for sure that it could produce a reliable image stream in SS

    Could the kind people at CIS or cbus forums please test this for me and report back the Security Spy config settings to make this work..

    All you have to do is get a mac, then download the security spy app trial, then give it a whirl..

    Thanks
     
    wappinghigh, Nov 13, 2011
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  12. wappinghigh

    DarylMc

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    That camera seems a bit light on information with regard to multiple streams as far as I could find.
    Perhaps you could try to set your software to read the single JPEG when you are loading the settings if you haven't already.
     
    DarylMc, Nov 13, 2011
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  13. wappinghigh

    wappinghigh

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    How difficult would it be..

    Why can't CIS just get a mac laptop (total cost =1K) and download a Secuity Spy trial and test this themselves? Then they can release the camera config's to the software vendor..

    I'm unable to properly test this..without buying a camera. And I refuse to do so until I know it will work..so we are at a stalemate, until CIS confirms this funtionality as far as I am concerned.. :)
     
    wappinghigh, Nov 13, 2011
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  14. wappinghigh

    DarylMc

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    You've lost me completely now.
    How did you get an image flash up if you don't have the camera?
    If you do have the camera just try and set it up manually as per the Security Spy manual.
     
    Last edited by a moderator: Nov 13, 2011
    DarylMc, Nov 13, 2011
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  15. wappinghigh

    wappinghigh

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    I was lent one to try..but really only had use of it for under 30 mins.. :)
    Sometimes things like camera configs take longer than that..

    Actually it's an interesting issue. Maybe CIS should have a 30 day no questions asked money back guarantee on some of this gear (like is common practice in the the US)..so some of us boffins can test it out for them...we might actually be doing them an unpaid favour.. :D
     
    wappinghigh, Nov 14, 2011
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  16. wappinghigh

    wappinghigh

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    Bump...

    Bump..

    No answer from the forum..?
     
    wappinghigh, Nov 23, 2011
    #16
  17. wappinghigh

    NickD Moderator

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    Hi wappinghigh.

    Let me start by saying that I'm a fellow mac user (for over 10 years - I didn't just jump on the bandwagon), and I understand your point of view on a lot of things.

    In this case though, I think your expectations are a little unreasonable... do you seriously expect Schneider to be able to blow $1k (not to mention the time to organise it and do the testing) to buy a mac, just to test a camera (that they supply specifically to work with their product) on some random 3rd party piece of software? How far should they take it? Find every piece of software that supports monitoring IP cameras and test that on every different hardware platform?

    There is nothing particularly magic about the camera.. it works like most of them and has much the same feature set that they all do.

    The only things that Wiser requires of any IP camera are a) ability to access the feed without authentication, and b) a URL that can serve up a static JPEG image.

    I'd hazard a guess that just about any camera that can do these two things can also serve up a video feed, and that the SecuritySpy software only needs to know what the format and URL for that is.

    My own personal opinion is that the Wiser camera is pretty damn ugly has has no chance of meeting the WAF. There is another thread listing a few cameras that are compatible. I'm really happy with the D-Link DCS932L I just got.. it was cheap, it looks a lot nicer, and it works perfectly with Wiser.

    Nick
     
    NickD, Nov 23, 2011
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  18. wappinghigh

    wappinghigh

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    Thanks for your reply.

    OK. No problem, If CIS won't help me actually buy one of their own cameras, then I won't. I'll buy some other make.

    Seriously. It's like getting blood out of a stone sometimes with these guys. Why don't they offer a 30 day money back guarantee for something like this? I'd be more than happy to test it for them, and provide the info back here on this website for goodness sake. I'd even help promote the camera by emailing the settings to Ben at Security spy. But I'll be darned I will do this at my expense, and time, and find it doesn't work and not be able to return the camera!

    The same company in the US would not hesitate to have a 30 day money back trial. Why do we have to plead like little school children to have this sort of support for cbus gear here in Australia? It's not like I haven't spent 20K plus already on other CIS gear....

    They want me to buy someone else's gear? Fine. No problem. Could someone please point me to the thread, or detailed information listing ALL compatible cameras with WISER and ALL their appropriate static jpeg URL settings (that you have to set and put into PICED to make the images come up properly)

    Just where is that list? On this website? On CIS? on pdf? via phone support? My dealer can't find it. Neither can I.

    So I can make an informed choice.

    Thanks
     
    Last edited by a moderator: Nov 25, 2011
    wappinghigh, Nov 25, 2011
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  19. wappinghigh

    Brendan Rogers

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    Motion JPG video stream address for Wiser IP Camera.

    The Wiser IP camera image flashes if you access the xxx.xxx.xxx.xxx/image/jpeg.cgi address path to the single frame jpeg image from video viewing or DVR software, because this software is looking for a motion jpg video stream rather than a single frame jpeg image.

    We have discovered that the address path to the motion jpeg video stream on the Wiser IP camera is xxx.xxx.xxx.xxx/video/mjpg.cgi (it does not seem to be documented anywhere), and that using this address from Mobotix MxCC software (for example) presents a continuous video stream from the Wiser IP camera. :)

    We would imagine that the above video stream address would also work fine with other viewing software like Security Spy, though we have not tested using Security Spy software.
     
    Brendan Rogers, Apr 17, 2012
    #19
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