Hi I have a bit of a strange one here. I have had a fair bit of experience programming DALI Ballasts over the past few years mainly ATCO Tridonic and a couple of OSRAMS here and there. Recently I had to program some Phillips Ballasts and have noticed a couple of strange things. The client went to remove a tube from one fitting which resulted in all the fittings on the network going to 100% (previously 30%). A bit strange but what happened next was the worrying thing. The ballasts wouldnt react to any C Bus commands until we cycled 240V to the ballasts via CB. I didnt get any logs or anything and we programmed the ballasts using Config tool. It wasnt a good time for the client to have me fishing around looking for the problem at that stage. Any Ideas why this would of happened would be appreciated