Problem while updating Wiser Project

Discussion in 'C-Bus Wiser 1 Controller' started by 2SC, Nov 19, 2010.

  1. 2SC

    2SC

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    Ok, I will need some help with this.

    Wiser was running without any problem when wiser 2.ctd was loaded to wiser. The customer asked for some changes - additions that I made and the a new file "Locations 16-11-2010.ctd" was created.

    However, when I uploaded the new project to wiser I got the message "unable to connect to wiser" although the settings were the same.

    I loaded again the old project and wiser was running again fine.

    Since the setting regarding IP and Lan mode are the same, what else may cause this problem?
     

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    2SC, Nov 19, 2010
    #1
  2. 2SC

    kjayakumar

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    The usage you described seems correct so the fact that it doesn't work suggests a bug in Wiser's handling of the change you've made in the new project. When I get a chance, I'll try loading your project here and see whether I see the same thing.
     
    kjayakumar, Nov 23, 2010
    #2
  3. 2SC

    2SC

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    Actually, Technical support replied to my email 1 working day later and gave me the solution. Everything works fine now.

    I would like to thank them for their quick response.
     
    2SC, Nov 23, 2010
    #3
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