Restoring 5500NAC2 from SHAC file

Discussion in 'C-Bus Automation Controllers' started by kojobomb, Mar 15, 2025 at 9:44 AM.

  1. kojobomb

    kojobomb

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    I'm trying to restore a NAC2 from a SHAC backup file, it is a tar.gz file.
    SHAC Config Backups\sysconf-5500SHAC-2024.04.25-18.45.tar.gz" (its a compressed archive file)
    when I try to restore the new 5500NAC2 from this file it states " backup file is invalid"
    Any suggestions? I've tried un-compressing the file first.
    any way of retrieving data from the micro SD card inside the SHAC? (the SHAC died by lightning)
    I've tried to update firmware every file I try to load is invalid. Trying to upgrade to 1.17
    Where am I going wrong with this process?
     
    Last edited: Mar 15, 2025 at 10:30 AM
    kojobomb, Mar 15, 2025 at 9:44 AM
    #1
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