SC5000CT B/W Touch screen replacement

Discussion in 'General Discussion' started by 2SC, Oct 31, 2010.

  1. 2SC

    2SC

    Joined:
    Oct 10, 2006
    Messages:
    345
    Likes Received:
    0
    Location:
    Athens, Greece
    A 4 years old SC5000CT,WE touch screen has broken down and our customer (who just 2 days before payed for a minor upgrade of his system) is really annoyed by the fact that we can't get for him a new one.

    I suppose that Clipsal has some as a spare correct?

    To whom should we talk to?
     
    2SC, Oct 31, 2010
    #1
  2. 2SC

    tobex

    Joined:
    Nov 3, 2006
    Messages:
    728
    Likes Received:
    0
    Location:
    Sydney, Australia
    I have some spare :) Plus there is also some spare on auction in Australia. Will assist however I can if you feel it will help. My spare unit is still relatively new and the price is very very good. Especially since you are paying in Euro :D
     
    tobex, Oct 31, 2010
    #2
  3. 2SC

    2SC

    Joined:
    Oct 10, 2006
    Messages:
    345
    Likes Received:
    0
    Location:
    Athens, Greece
    I am not familiar in buying used stuff from the internet

    I would like a new one from Clipsal as a matter of fact.

    If this is not possible, tobex you are my first alternative. Should I make a deposit in you bank account in Switzerland?:p
     
    2SC, Oct 31, 2010
    #3
  4. 2SC

    NickD Moderator

    Joined:
    Nov 1, 2004
    Messages:
    1,427
    Likes Received:
    64
    Location:
    Adelaide
    Unfortunately the 5000CT was obsoleted (probably about 4 years ago) by the 5000CT2. It's unlikely there will be any spares available, and given you are so far away, repair is unlikely to be economical, and certainly wouldn't be fast.

    When you say it's broken.... what is wrong with it? What happened to it?

    Nick
     
    NickD, Oct 31, 2010
    #4
  5. 2SC

    ashleigh Moderator

    Joined:
    Aug 4, 2004
    Messages:
    2,397
    Likes Received:
    26
    Location:
    Adelaide, South Australia
    Oh, and before any grand conspiracy theories come out, the reason that the older 5000CT was made obsolete was because components used in its manufacture were made obsolete. It was kept in production only by purchasing a large amount of those components ("last time buy"). Once used up, there had to be a replacement.

    A small amount of those components WERE set aside for spares and repairs. Last I knew, those have been used up also. There were enough for the 2 year warranty period at the normally expected rate of defects.
     
    ashleigh, Nov 1, 2010
    #5
  6. 2SC

    tobex

    Joined:
    Nov 3, 2006
    Messages:
    728
    Likes Received:
    0
    Location:
    Sydney, Australia
    We can do England, Holland, Switzerland and a few other locations but I recommend PayPal because it gives buyer insurance.

    Similarly you may opt in for MKII which is the current model, has massive memory and is faster. If you must replace with exactly same model then let me know and I will help.
     
    tobex, Nov 1, 2010
    #6
  7. 2SC

    CC&C

    Joined:
    Aug 17, 2004
    Messages:
    86
    Likes Received:
    0
    Coincidentally, I have a 5000CT that I was just about to send back for repair. It is 8 years old and keeps resetting itself to the start up screen, usually after a few hours but sometimes it can last a day or so. Can I safely assume that I would be wasting my time in sending it back? or can I contact someone who'd be able to confirm that rather than wasting time and postage?

    Regards, cc&c.
     
    CC&C, Nov 2, 2010
    #7
  8. 2SC

    Darren Senior Member

    Joined:
    Jul 29, 2004
    Messages:
    2,361
    Likes Received:
    0
    Location:
    Adelaide, South Australia
    It is possible that they may be able to repair it, but there is no way of knowing for sure without looking at it.
     
    Darren, Nov 2, 2010
    #8
  9. 2SC

    ozmade

    Joined:
    Aug 4, 2012
    Messages:
    17
    Likes Received:
    0
    Location:
    Melbourne
    C-touch 5000ct replacement screen needed

    I im in the need of a replacement screen or someone who can fix one in Melbourne Australia. If anyone out-there can help it would be greatly appreciated!

    Regards,

    Ozmade
     
    ozmade, May 26, 2014
    #9
  10. 2SC

    tobex

    Joined:
    Nov 3, 2006
    Messages:
    728
    Likes Received:
    0
    Location:
    Sydney, Australia
    Might you want to sell it in its broken state ?
     
    tobex, May 28, 2014
    #10
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads

  1. Dimmer - Bulb replacement, light comes on?

  2. End-user unit replacement

  3. SC5000CT responses slowly.

  4. C-Bus B&W Touch Screen as 3rd party screen

  5. Touch Screen error on blue Screen - Not loading the OS & C-Gate

  6. Issue with old Black & White Touch Screen SC5000CT

  7. Mark II I B&W replacement screen

  8. Any replacement screen yet?

Loading...