Schedule plus log.

We have an entry in our log which says C Gate : RX "# lighting sync update. This command turns off a group address for no reason. It happens randomly and effects the same 2 group addresses on different networks and different applications.

Below is a section of the log showing the command.


14/08/2009 11:56:57 AM C-Bus Rx : Set Control Network Local, Outside temp to 149
14/08/2009 11:57:02 AM C-Gate : Rx "# lighting SyncUpdate //STATION/254/56/46 level=0 #sourceunit=-1 OID=0cca4200-b0f7-102a-8fdf-eb4c4a782fcc"
14/08/2009 11:57:02 AM C-Bus Rx : Set 337 Light Off
14/08/2009 11:57:02 AM C-Gate : Rx "# lighting SyncUpdate //STATION/254/56/66 level=0 #sourceunit=-1 OID=493454f0-975c-102b-ba6d-d4e9d47ce30c"
14/08/2009 11:57:02 AM C-Bus Rx : Set 337 Hot water Off
14/08/2009 11:57:02 AM C-Bus Tx : Set 337 Outside light Off (Logic Line 2152)
14/08/2009 11:57:02 AM C-Bus Tx : Set 337 Heat Off (Logic Line 2230)
14/08/2009 11:57:02 AM C-Bus Tx : Set 337 Hot water Off (Logic Line 2241)
14/08/2009 11:57:02 AM C-Gate : Tx "[7181]off 254/56/49"
14/08/2009 11:57:02 AM C-Gate : Tx "[7182]off 254/56/48"
14/08/2009 11:57:02 AM C-Gate : Tx "[7183]off 254/56/66"
14/08/2009 11:57:03 AM C-Gate : Rx "[7181] 200 OK: //STATION/254/56/49"
14/08/2009 11:57:03 AM C-Gate : Rx "[7182] 200 OK: //STATION/254/56/48"
14/08/2009 11:57:03 AM C-Gate : Rx "[7183] 200 OK: //STATION/254/56/66"

Any help would be grateful.

 

The SyncUpdate message occurs when C-Gate finds that a group address on a network is not at the level that it thought it was, and then sends the correct level to Schedule Plus.

These messages are not normally seen, and can be an indication that your network has some sort of communication problems.

To know exactly what is causing this, you will need a C-Gate event level 9 log for the period leading up to this message. See C:\Clipsal\SchedulePlus\Manuals\Advanced Fault Diagnosis.pdf for details of how to do this.