Single Zone Thermostat Circulation Relay Stuck ON

Discussion in 'C-Bus Wired Hardware' started by Charlie Crackle, Jun 5, 2014.

  1. Charlie Crackle

    Charlie Crackle

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    Have a customer that I installed a 5070THBRPG,WE

    Single Zone Thermostat complete with 5 relays

    Been working fine for a year.

    For the last week the heater FAN will not stop running.

    Checked the heater and the 5070 has the Circulation FAN relay closed.

    The screen shows the thermostat is OFF and fan off.

    Remove cbus power and then reapply and the Circulation fan relay turns off and all works fine again.

    What would make the relay stay on ? these are not latching relays are they.

    Charles
     
    Last edited by a moderator: Jun 10, 2014
    Charlie Crackle, Jun 5, 2014
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  2. Charlie Crackle

    ashleigh Moderator

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    No, not latching relays.

    Sounds like a very odd firmware defect.

    Press on, and cross your fingers it does not happen again.
     
    ashleigh, Jun 10, 2014
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  3. Charlie Crackle

    Charlie Crackle

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    It is running 4.6 which I think is the current release

    Tool kit also shows 5.4 as a firmware version but new thermostats are still shipping with 4.6 so I assume 5.4 was never released.


    Charles
     
    Charlie Crackle, Jun 10, 2014
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  4. Charlie Crackle

    NickD Moderator

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    Those firmware versions are just in the PC Interface chip that provides the interface to C-Bus in the thermostat (just like in a Touchscreen or eDLT).

    There has been no change to the thermostat firmware.

    Nick
     
    NickD, Jun 12, 2014
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  5. Charlie Crackle

    bmerrick

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    Hey Charlie,

    It does looks like a firmware sort of problem, but there is a possibility that it is actually a 'sticky relay' and I would suggest you check the current requirements of the heater fan (unless it is running via a contactor etc). The relays in the thermostats are sort of micro relays and the contacts only rated at 24VAC 2A which is probably also resistive rather than inductive loading.

    Some relays when close to or being overloaded start to get the contact surfaces pitting which slightly 'weld' themselves open when switching a big current on and sometimes this can look like the control circuit is keeping it open, when it is actually contact stickiness based on this switching 'welding'.


    I would suggest you look at the current on your meter and also possibly measure the coil voltage of the relay in question when the fan is running to see if it is still getting an 'ON' signal from the thermostat. It also may be a relay driver transistor continuing to leak some current to the relay coil, keeping it open even after it's been switched off.

    To reduce the loading of the thermostat relay, try using a contactor to switch the fan motor with a lower voltage eg. 12VDC on the contactor coil and see if this changes the symptoms.

    Just a possibility to look at,

    All the best,

    Brad
     
    Last edited by a moderator: Jun 12, 2014
    bmerrick, Jun 12, 2014
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  6. Charlie Crackle

    Charlie Crackle

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    thanks for the suggestion

    It is connected to an ANALOGUE interface on a BRAVIS heater. 24v very low current.

    Disconnecting the cbus made the relay drop so I don't think it was welded.


    I had another person have the HEAT relay stick and again removing cbus power made the relay release. (this was the 4 zone thermostat)



    what I did find weird about the one with the circulation relay stuck was that if you let the thermostat go through a heat and off cycle the circulation stayed shut after the heat cycle. I was hoping if the relay got out of sync with the firmware programming, it would resync after a heat and off cycle but no it did not. A heater and analogue interface power cycle did not fix it. it needed cbus power removed to reset it.

    Charles


    Charles
     
    Last edited by a moderator: Jun 12, 2014
    Charlie Crackle, Jun 12, 2014
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