Toolkit 1.14.2 Problems

Yesterday I upgraded my Toolkit version from 1.13.0 to 1.14.2.

I have never had any problems with any version of Toolkit in the past and I have used most versions on almost every windows operating system.

However I noticed 2 things straight away.

1. When editing a unit, the edit unit form appears in the top left of the screen and pushed up past the top so I am unable to grab the title bar and move it down. The only way I could move it was to alter the screen resolution (causing the dialog to be redrawn), move it and then set the resolution back. I had to do this every time I opened an edit unit form.

2. The second thing was after editing a unit, the units values for each group in the "Units on Network" grid were shown as "Unknown". If I edited a lot of units like I did yesterday, I ended up with most units showing unknown. I found I could fix this by rescanning the network (painful) or by selecting another tab (such as Quick) and then returning to the summary tab.

I have reverted back to 1.13.0 and confirmed that both these issues do not exist on this version.

One last annoyance I have found in both these versions is to do with the blue highlighting colour used when selecting an item from either the database or network grids.
The selected unit in the selected grid highlights in light blue with white text (good easy to read) but the same unit in the other grid highlights in dark blue with black text which is impossible to read. The text needs to be white like the other one.
I have since figured out the dark blue is actually the colour used for a selected item in a grid that does not have focus. That should make it easier to track down.

BTW my system is Windows 8.1 and I have 4 monitors, just in case that makes a difference.

Cheers

Rohan

 

Hi Rohan
I don't have Windows 8.1 but I have just set up a PC with Windows 10 Technical Preview.
The install went very smoothly.
Toolkit 1.14.2 seems to be running fine.
The only thing I changed from the default install was not to install CGate as a service because I think it's easier to shut down that way.
I was rather impressed just how smoothly it all went.

I did have an issue where I could not scan the network and had to add the project details manually.
This has happened with some previous versions of Toolkit and Windows 7.
I am not sure but it could be due to me using a serial device server to RS232 PCI instead of a CNI.

I have a single monitor and no problems viewing the edit unit boxes.
Perhaps you could try using a single monitor to narrow the problem down.
I don't think you would have to unplug them but just select a single monitor and maybe reboot for good measure.

Re the unknown values in the summary I can confirm your findings and workaround.

Re the dark blue.
If you click anywhere in the database or summary box the light and dark blue will switch.
Perhaps it was considered a good feature.
The behaviour is the same in Toolkit 1.13.3

 

Hi Daniel, I'll get what I can for you but it will likely be tomorrow.

I can confirm that you are correct with regard to point 2, and I will get a screenshot.
I can also tell you that when finishing editing a unit, the values the values in those Groupx columns normally update to "Unknown" briefly (less than a second) then update with the correct values. This is the behaviour I am seeing on 1.13.0, where as 1.14.2 it only got as far as updating to "Unknown" and did not do the second update to the real values.

As for the dialogs appearing off screen, in my 1.13.0 the edit dialogs appear in either the centre of the parent, or the centre of the screen the parent is on (I cant tell just by looking). With 1.14.2 the dialogs appear on the left most monitor (even if the main toolkit dialog is on a different one) and pushed up about halfway down the dialogs size so the top half is off the screen.

To add a bit more information I have a bit of an unusual monitor arrangement with 3 in a row across the bottom and 1 above the right monitor (kind of like an L shape laying on its back). I wonder if you are doing something like manually calculating the vertical screen size from the right hand edge (where it is 2 monitors high) halving it to get the middle and then displaying on the left hand side there it is only 1 monitor high. The only reason I say that is I have fallen into that hole myself and whilst the dialog positions were normally stored in the registry and reused, if they were not found then it tried to calculate some default values.

Anyway, I'll get some screen shots and fiddle around with my monitor placement tomorrow to see if I can put my finger on it.

Cheers

Rohan

 

I had the same issue today with 3 monitors in a L shape. Version 1.14.1

if I move toolkit to the Right screen and boxes open with the 50% off the screen and you can get to the top bar to pull it down

 

Hi Daniel,

So are you ok for information right now, or do you still need something?

Cheers

Rohan

 

On An unrelated note, have any of you guys experienced issues in using eDLT firmware updater from the tools tab in toolkit 1.14.1 and 1.14.2??

It use to work in 1.13.3. I'm using windows 7

 

Sorry no eDLT's at my place.

Cheers

Rohan

 

Has TK-10456 been resolved yet, I'm keen to upgrade to the latest toolkit.

Cheers

Rohan