ToolKit Application Log

In Toolkit, Application logs (Lighting), I keep getting some strange entries (attached), with unknown group activity (event).

Does anyone know why this would be?

 

Hi Josh,

That message is displayed when Toolkit gets a "Load Change Event" from CGate that it cant make sense of.. so its a defect. If you could send us your toolkit.ccl file after you see that message appear it would really help us nail it.

The toolkit.ccl file is a log file that Toolkit generates, it captures the raw output of CGate amongst other things and you will find it in your C:\Clipsal\Toolkit dir, it gets cleared out each time Toolkit starts. So start Toolkit, wait for one of those events to happen then shut down Toolkit and send us that file. You can send it to: [email protected]

We'd really appreciate it.

 

I have just email the file to the above address ....

 

Email rejected ...

The following recipient(s) could not be reached:

[email protected] on 3/3/2006 10:09 AM
There was a SMTP communication problem with the recipient's email server.

 

Duncan, it seems like your Email Server does not like the *.ccl file. It responsds with

552 Sorry, the virused mail is detected

 

Try zipping the file...

 

Yes it seems our enthusiastic IT department has somewhat tightened the rules on what can/cant be attached to incoming emails.. encrypted ZIP's have been clamped down on.. I'm talking to them at the moment about excluding our .CCL files..

 

LOL - next thing they'll be blocking text-based smilies ;-)

 

Duncan,

I see Toolkit 1.3.2 gives more info regarding the activities in the log (in my case it is Piced trying to synch GA statuses), does this mean that the issue is fixed?

 

Daniel,

Email with screenshot sent.