Toolkit remote connect

Hello,

I have two questions regarding remote connection to Wiser.
Wiser was installed in Option A and a Colour C-Touch was also installed in the network.
I installed a Web Cam at same LAN.

I can connect a Wiser both locally and remotely.
I can get a picture via Wiser also locally and remotely.
I can update Project to Wiser and Colour C-Touch from remote site.

Question 1,
I can not connect CNI via Wiser from remote site.
I checked Enable Toolkit Control in Project Detailes.
I arranged Remote Wiser Properties as below.
URL/IP Address : infos2.dyndns.org
Port : 8336

This is steps of my trying.
Try to get global IP address using ping command of Windows.
As global IP address is 210.139.185.224.
Start Toolkit->Find C-Bus Networks->Open Set Default Interface->Select IP Address(CNI)->Add 210.139.185.224 : 10001->Scan.
After the scanning, "No network could be found, please check Default Interface that you have selected" is shown.

Please teach me if my operation is missing.

Question 2,
I can get Web Cam picture from remote site via Wiser.
Port number of Web Cam is 80.
I arranged 8500 to Forwarded Port of Web Camera Widget.
I try to connect Web Cam directly from remote site.
I type below in URL part of IE.
http://infos2.dyndns.org:8500/
I can not connect Web Cam.
Unfortunately, Port Fowarding function of Wiser does not have port changing function.
If I can arrange below configuration of Wiser, I can connect Web Cam directry.
Incoming Port 8500 change to Local Port 80 for Local IP (Web Cam)

Please also give me advice.

 

You may find that 10001 is an internal offset for the port configuration. I used 14000 as my port setup.

When I use toolkit I address xxx.xxx.xxx.xxx:14000

This is with 5500CN and not with WISER so it may be different in this case.

 

When remotely connecting to a C-Bus network using the CNI connected to the Wiser, you need to use the IP Address of the Wiser, not the IP Address of the CNI.

This is because the CNI can only have 1 connection to it, and this is always in use by the Wiser. When Toolkit wishes to access the C-Bus network, the Wiser will hand the connection over to Toolkit.

 

Hello tobex and Newman,

Thank you very much for your comment.

I tried to connect Wiser many times via port 10001 and 14000 of Wiser IP.
Sometime I got a result of scannoing that is "0 Units Found".
I tried to open my Project but any units did not appear in window.

Any suggestion is helpful for me.

Thank you very much.

 

I don't have a WISER. My comment only refers to CNI direct connection not to WISER. Since the CNI is busy with Wiser connection then the expert already made a suggestion above.

Can check the

* Policy rule (from 1 - 10) I don't know what the policy rules imply in terms of remote socket

* Make sure the port routing is enabled but I dont know if it needs to be TCP or UDP

* Make sure you have the latest firmware

This link offers some advice.

http://www.clipsal.com/trade/__data/page/81/W0001133.pdf PAGE 40