updating the compatbility chart

Discussion in 'C-Bus Toolkit and C-Gate Software' started by MichaelCarey, Dec 12, 2008.

  1. MichaelCarey

    MichaelCarey

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    Hi CIS guys,
    Maybe you should update your Product Compatibility Chart to show that Toolkit v1.10 installs C-Gate v2.7 which is NOT compatible with HomeGate v3.9 which now starts with an error telling me that it needs C-Gate v2.6.x and I have v2.7 installed and I have to quit out.

    This happened to me in the past with efforts to keep toolkit up-to-date. I know you guys try to keep things happy for as long as you can, but if I knew that Toolkit v1.10 broke my HomeGate v3.9 then I wouldn't have installed it. I do check the compatibility chart before I install the latest version of Clipsal software.
    I've had to buy HomeGate at least twice in the past because of progress... and now I have to buy a licence and dongle. Can I trade in my old v2 and v3 HomeGate licences? I won't been needing them any more.

    I think these charts should be changed to indicate that Toolkit v1.10 and C-Gate v2.7 requires the user/programmer/installer to have (and pay for) HomeGate v4.x.

    http://www2.clipsal.com/cis/technical/downloads/home_gate
    http://www2.clipsal.com/cis/technical/downloads/c-bus_toolkit

    Kind regards,
    Michael.
     
    MichaelCarey, Dec 12, 2008
    #1
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