Can any one possibly shed some light on this situation or have they also seen this problem. I just purchased a new laptop with Vista as the operating system. I downloaded the current versions of piced and toolkit and have programed a new clients colour touch screen. When I go to connect to unit or transfer to screen it comes up SOCKET ERROR 10013 access denied. I have turned of all fire walls and norton security but still no connection. Any suggestions or other programs which may block the connection please let me know. My thanks in advance.