Wiser crashes IE & Firefox

Discussion in 'C-Bus Wiser 1 Controller' started by Ashley, Feb 24, 2010.

  1. Ashley

    Ashley

    Joined:
    Dec 1, 2005
    Messages:
    1,534
    Likes Received:
    175
    Location:
    Adelaide, Australia
    If you try and full screen wiser on a dual monitor system with the 2nd monitor on the right it crashes both IE and Firefox. Works ok for secondary monitors on the left though.
     
    Ashley, Feb 24, 2010
    #1
  2. Ashley

    Newman

    Joined:
    Aug 3, 2004
    Messages:
    2,203
    Likes Received:
    0
    Location:
    Adelaide, South Australia
    I suspect you'll need to provide a lot more information about your setup and what causes the crash if you want it to be looked into.
     
    Newman, Feb 24, 2010
    #2
  3. Ashley

    Ashley

    Joined:
    Dec 1, 2005
    Messages:
    1,534
    Likes Received:
    175
    Location:
    Adelaide, Australia
    Actually I can do better than that. After lots of playing around on 3 different machines and I can confirm it crashes on any portrait orientated display (even the primary one). Try it and see.
     
    Ashley, Feb 24, 2010
    #3
  4. Ashley

    kjayakumar

    Joined:
    Oct 27, 2008
    Messages:
    448
    Likes Received:
    0
    We have found that certain versions of Adobe Flash have a bug that causes it to be unable to support a fullscreen mode of operation. It has been discussed on the Adobe forums, http://forums.adobe.com/message/226235 . We're trying to see if there is a workaround that we could provide for affected platforms. Could you let us know a few more pieces of information:
    - your operating system
    - the version of Adobe Flash you are using
    - whether you have hardware acceleration in Flash turned on. [ Can be determined by doing RightClick->Settings->Display in any Flash window and seeing if the hardware acceleration checkbox is enabled ]
     
    kjayakumar, Feb 24, 2010
    #4
  5. Ashley

    Ashley

    Joined:
    Dec 1, 2005
    Messages:
    1,534
    Likes Received:
    175
    Location:
    Adelaide, Australia
    All machines tested are running windows XP sp3, adobe flash 10,0,45,2 with hardware acceleration enabled. Turning off hardware acceleration fixes the problem. It's still only a problem with rotated displays though.
     
    Ashley, Feb 25, 2010
    #5
Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.