Wiser iPhone app time widget bug

Discussion in 'C-Bus Wiser 1 Controller' started by ChrisDeighton, Mar 20, 2011.

  1. ChrisDeighton

    ChrisDeighton

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    Hi,

    I'm using the Wiser iPhone app and have noticed what I believe to be a bug:

    My Wiser configuration contains a 'User System IO Time' widget.

    Using an iPhone 4, touching the '>' button to the right of the time widget displays a pop-up editor with 'dials' to adjust the hours, minutes and seconds. This works great and I can touch 'set' to apply any changes and close the editor.

    However, when using exactly the same configuration on an iPhone 3GS or iPad, touching the '>' button to the right of the time widget results in the pop-up editor appearing too far down the screen, such that only the title bar and the 'Close' button are visible. This makes it impossible to edit the time value on an iPhone 3GS or an iPad.

    Is this a bug related to the different screen resolution of the iPhone 3GS vs the iPhone 4, and if so, would you be able to offer a fix?

    Thanks,

    Chris.
     
    ChrisDeighton, Mar 20, 2011
    #1
  2. ChrisDeighton

    NickD Moderator

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    Hi,

    I've entered this in our tracking system for investigation (ref 21142).

    The developer has asked for details of the firmware version on each of the devices you are using... can you provide this?

    Cheers,

    Nick
     
    NickD, Mar 21, 2011
    #2
  3. ChrisDeighton

    ChrisDeighton

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    Firmware versions

    Hi,

    The devices and firmware versions are as follows:

    iPhone 3GS: iOS V4.2.1 (8C148a) (Doesn't display properly.)
    iPhone 4: iOS V4.1 (8B117) (Displays properly.)
    iPad (original): iOS V4.2.1 (8C148) (Doesn't display properly.)

    Thanks,

    Chris.
     
    ChrisDeighton, Mar 22, 2011
    #3
  4. ChrisDeighton

    ChrisDeighton

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    Have you been able to reproduce this problem, or is it just me?

    Thanks,

    Chris.
     
    ChrisDeighton, Mar 30, 2011
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  5. ChrisDeighton

    NickD Moderator

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    Yes... according to the developer it's an issue with iOS 4.2 and above, not the hardware platform.

    He claims to have fixed it in an internal build (I haven't verified it myself).

    As for when this will be available, I don't know, and even if I did I wouldn't be at liberty to say :)

    If you need an answer your best chance of getting it is to press your local sales rep for it so the noise finds its way back to the product managers. Some of them monitor this forum, but there's nothing like noise from the reps to get things moving :)

    Nick
     
    NickD, Mar 31, 2011
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  6. ChrisDeighton

    ChrisDeighton

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    Hi Nick,

    Thanks for the update. It's good to hear that this has been reproduced and fixed - I'll look forward to a new build being released.

    Best regards,

    Chris.
     
    ChrisDeighton, Apr 6, 2011
    #6
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